COVID-19 Resource Center / Patient and Family Resources / Patient Drop-off and Parking

Patient Drop-off and Parking

To keep everyone safe from COVID-19 infection, a limited number of visitors are allowed at this time in Stanford Health Care facilities.

  • If you do not have a caregiver accompanying you, you may be dropped off, or family members may walk with you to the hospital entrance.
  • Visitors may park in the Stanford Health Care parking lot. Please be aware that underground floors may have poor phone service.
  • Stanford staff is on hand to help patients who need wheelchairs.
  • Contact Stanford Health Care’s Guest Services to get current information on local services such as food/restaurants, restrooms, parking and local accommodations.

COVID-19 Screening Before Entry

  • You will be asked if you have any COVID-19 symptoms by a screener at the facility entrance.
  • You will be given a procedure mask before entering the hospital.
  • The screener may confirm you are scheduled for surgery. They may also confirm you’re in the correct location.

Note: All patients are tested COVID-19 infection (nasal swab) before admission and planned surgical procedures. Testing takes place 1 to 3 days before planned care. You can be tested at any Stanford Health Care ambulatory testing facility, drive-thru, or an acceptable outside facility. Please consult your care team for details.

Pre-Admission/Registration

  • After you are screened, you will go to pre-admission and registration.
  • You will be asked to confirm your caregiver's information. That lets your care team keep your caregiver informed of your progress. You can use your completed Caregiver Contact Form to remind you of your contact information.
  • Remain in the waiting room until a pre-operation nurse gets you.
  • You will be given a “belongings bag” for all your personal items. Be sure to keep your Caregiver Contact Form to show your care team.

GUEST SERVICES TELEPHONE NUMBERS

Palo Alto: 650-498-3333

Stanford Health Care Tri-Valley: 925-847-3000

LOCATIONS

Stanford Hospital
300 Pasteur Drive
Stanford, CA 94305

Stanford Hospital
500 Pasteur Drive
Stanford, CA 94305

Lane Surgery Center
(located in the Stanford Cancer Center, 3rd Floor)
875 Blake Wilbur Drive
Palo Alto, CA 94304

For directions and assistance, call Guest Services at
650-498-3333.

PARKING

Pasteur Visitor Underground Garage
200 Pasteur Drive
Palo Alto, CA 94304
Self-parking only (no valet)

Hours: 
Available 7 days a week, 24 hours a day.

Rates:

  • First hour free
  • Each hour after $1
  • Daily maximum $12
RESTROOMS

There are portable restrooms at 2 locations:

Pasteur Visitor Underground Garage (entrance)
200 Pasteur Drive
Palo Alto, CA 94304

Stanford Cancer Center (entrance)
875 Blake Wilbur Drive
Palo Alto, CA 94304