What is “balance billing” (sometimes called “surprise billing”)?
I have a high deductible that was applied to services. Is this balance billing?
Do I have to see an in-network provider?
I have specific questions, who can I talk to?

You can contact our Financial Counseling teams. For Stanford Health Care, please call 650-498-2900 (select option 2, then option 5). For Stanford Health Care – ValleyCare, please call 925-534-6692.