Pay Your Bill Online
Log in to your MyHealth account to see and pay your bills.
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At Stanford Health Care, protecting the safety of our staff, patients and entire community remains a top priority. In light of the growing number of COVID-19 cases in Santa Clara County, walk-in services have temporarily been discontinued at our Customer Service Billing Office at 2465 Faber Place in Palo Alto.
For billing inquiries, please contact our Customer Service Billing department at 1-800-549-3720. Our telephone agents are ready to assist you. You can also message our billing department via your MyHealth account. Please use your MyHealth app or visit https://myhealth.stanfordhealthcare.org.
Thank you for your understanding.
Pay by Phone
Patient Billing Customer Service Office
1-800-549-3720
Monday – Friday, 8 a.m. – 5 p.m.
Pay by Mail
Stanford Health Care
P.O. Box 740715
Los Angeles, CA 90074-0715
Pay in Person*
Patient Billing Customer Service Office
2465 Faber Place, Palo Alto, CA 94303
Monday – Friday, 8 a.m. – 4 p.m.
Pay in Person*
Patient Billing Customer Service Office
2465 Faber Place, Palo Alto, CA 94303
Monday – Friday, 8 a.m. – 4 p.m.
*Walk-in services have temporarily been discontinued.
How to Request Shared Access/Proxy Account on MyHealth
To request share access to view a child's or adult patient's online health record and/or billing information, learn more through the MyHealth Share Access (Proxy) Program.
If you or your child received care at Stanford Children's Health, learn how to create an account and/or request share access to view your child's online health record(s) and medical bills using their myChart Program.