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A patient, or his/her legal representative, may inspect and/or obtain a copy of their medical records, or have copies of medical records sent to another facility.
Stanford Health Care requires a completed and signed Authorization for Release of Health Information form before releasing any documents to anyone, including the patient. In certain cases, a patient's physician, psychologist or social worker may also be required to approve a request made using a release form.
Stanford employs information exchange in certain situations. If you have questions about this process, please feel free to contact the Health Information Management Services department directly at 650-723-5721.
How to request a copy of your medical records
Print and complete the Authorization for Disclosure of Health Information form:
The release form must be completed, dated and signed
We ask that you specify what components of your medical records you wish to obtain/release. Often, the discharge summary, operative report and history and physical contain relevant information to suit your needs.
Requests must be specifically signed if requesting/authorizing the following information:
Stanford Health Care medical records
If you have any questions regarding release of health information from Stanford Health Care, please call 650-723-5721. You may deliver your forms in person or by mail.
Please bring the form to:
Health Information Management Services
Release of Information Office
430 Broadway, Room C14, MC5200
Redwood City, CA 94063
University Healthcare Alliance (UHA) medical records
For UHA questions, please feel free to contact University Healthcare Alliance (UHA) directly at510-731-2676. There is not a public access location to drop off forms for UHA, but forms can mailed or faxed.
Mail form to:
University Healthcare Alliance – ROI
7999 Gateway Blvd.
2nd Floor, Room 2911
Newark, Ca 94560
If you fax your request, please place "Attn: Release of Information" in the subject line.
Release of medical information charges
No charges for page count if 75 pages or less.
$0.15 per page for 76 pages and over.
If your charges exceed $100, we require payment before the records are released
Next steps after requesting medical records
Please allow up to 14 calendar days for your request to be processed. If you indicated the option to pick-up your release form, you will be contacted by the Release of Information Office when your records are ready. A photo ID is required.
If an individual other than the patient is picking up the records, then that individual must have an original signed authorization letter from the patient and a photo ID.
Learn how to request share access to a child's or adult patient's online health record at Stanford Health Care through the MyHealth Share Access (Proxy) Program. If you or your child received care at Stanford Children's Health, learn how to request share access to your online health record(s) via their myChart Program.
Once you have obtained and reviewed your records, if you find an error that requires correction, please discuss it with your provider or use the form provided below to request a correction/amendment. Please include a copy of the page(s) where the error(s) occur and the completed form. You will receive a written reply within 60-days but for more complex cases, this may be extended an additional 30 days.
If you or your child received care at Stanford Children's Health, learn how to create an account and/or request share access to view your child's online health record(s) and medical bills using their myChart Program.
If you are requesting radiology images, telemetry tapes or photos, you must contact the department that collected the data.
To obtain a copy of these records, please print and complete a separate Authorization for Disclosure of Health Information form:
Stanford Health Care and University Healthcare Alliance (UHA) practices participate in secure electronic health information exchange. Our ability to safely share health information with other members of your care team benefits you in many ways.