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Disputed / Rejected Invoices

  • About
  • About

Invoices submitted to Stanford Health Care will be disputed or rejected if the following occur:

Department responsible for approving the invoice has disapproved or rejected the invoice.

  • Stanford Health Care departments are required to inform vendors when disapproving invoices.
  • Vendors can request automated disapproval notifications from the Stanford Health Care employee who manages the relationship with the vendor.

Vendor is attempting to invoice for:

  • A closed Purchase Order (PO)
  • A PO not issued by Stanford Health Care
  • Line items that don't exist on the PO

Systemized Invoice Disputes

Payments may be delayed due to inconsistencies between Vendor and PO data.

  • Tax discrepancies at the line level between invoice and PO
  • Price & UOM Exceptions between Invoice, PO, and Receipt
  • Missing Receipts, or the department has not received the goods
  • Invoice not referencing a usable Stanford Health Care PO
  • Incorrect EDI data provided from the supplier
  • Department has not approved updates to existing PO
  • Add-on Costs (freight, shipping/handling) are billed differently than what is on PO

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Disputed / Rejected Invoices

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