LGBTQ+ Health Program
Leaders in LGBTQ+ Health
We provide, compassionate, comprehensive, and unparalled LGBTQ+ focused care to members of the LGBTQ+ community in the San Francisco Bay area and from around the world. Our program offers in-person and video appointments to deliver care in a safe, comfortable, and affirming environment.
960 N. San Antonio Road, Suite 101
Los Altos,
CA
94022
Phone: 650-724-8844
What We Offer You for LGBTQ+ Care
- Award-winning quality recognized by the Human Rights Campaign Foundation “Healthcare Equality Index” for “rising to the new standard of promoting equitable, inclusive care for LGBTQ+ people and their families.” Go to Awards
- Specialized expertise from one of the nation’s preeminent programs focusing on the diverse health care needs of those within minority sexual orientation and/or gender identity. We offer personalized primary care and facilitate access to specialty care services throughout Stanford’s network. Go to Conditions Treated
- Innovative treatments emphasizing minimally invasive approaches and featuring the world’s latest advances, some developed right here at Stanford. Go to Treatments
- Clinical research opportunities including The PRIDE Study – the first long-term national health study of LGBTQ+ people. Go to Clinical Trials
- Team approach with a multidisciplinary team of experienced experts in LGBTQ+ health dedicated to delivering comprehensive care to the community. We provide unparalleled care for each of your needs so you can live life authentically and to the fullest. Go to Your Care Team
- Ease of access with prompt scheduling of appointments, and convenient access to video visits all designed with you in mind. Go to Accessing Care
LGBTQ+ is inclusive and stands for lesbian, gay, bisexual, transgender, queer or questioning, and other identities.
We have extensive experience caring for people of all sexual orientations and gender identities and respond to each person’s unique needs. You’ll enjoy a compassionate reception from your check-in experience through a seamless referral to our partners in specialty care.
Our program is modeled on a patient-centered medical home anchored in primary care and includes specialists from fields including obstetrics and gynecology, dermatology, behavioral health, endocrinology, and growing.
Our team-based approach allows better continuity in your medical care which includes a deep understanding of you and your health. We can readily address your needs.
Doctors that understand and advocate
The LGBTQ+ Health Program team continues to find ways to share compassion, kindness, and understanding with patients and families. Many doctors on our team can closely relate to the LGBTQ+ community’s first-hand, health care experiences. These experiences, in combination with their leading clinical and research expertise, motivate our doctors to have an unwavering commitment to improve patient experiences and standards of care. The team upholds the fundamental dignity of each person, regardless of gender, gender identity, or sexual orientation.
My doctor’s attentiveness and respect to my needs as an LGBTQ person deserve much praise.
Care and Services
We seamlessly coordinate complete services to deliver routine care as well as meet the most complex and diverse medical needs of LGBTQ+ people. We are committed to being a national model in clinical care, research, and education.
Obstetrics & Gynecology Care
Our specialists provide comprehensive pelvic health services, including pelvic examinations, management of chronic and acute gynecologic conditions, and provide excellent family planning and contraception services tailored to LGBTQ+ people. Our specialists also evaluate and treat pain associated with sexual intercourse.
HIV Prevention, PrEP, and Sexual Wellness
Stanford Health Care has a long history of providing pre-exposure prophylaxis (PrEP) and expert counseling, testing, and treatment for HIV.
Primary Care Medicine
We provide general care, including monitoring of chronic conditions, plus preventive care, which includes immunizations and screening for diseases.
Behavioral Health
Our THRIVE Program provides care for mental health needs, including those that are unique to the LGBTQ+ communities. For example, members of these communities may experience more depression, anxiety, and eating disorders than their heterosexual peers. They are at higher risk for bullying, isolation, and rejection. We excel at the mental health support unique to members of LGBTQ+ communities.
Dermatology
Our dermatology clinic is a great resource for learning how to prevent common challenges with your skin, hair, and nail. They can common conditions like sun damage, acne, and allergies.
Fertility and Reproductive Health
We provide excellent family-building services tailored to LGBTQ+ individuals at our Stanford Medicine Children’s Health Q+ Family Building clinic.
The Prevention and Education of Anogenital Cancers and HPV-related diseases Program
We offer comprehensive care for anogenital dysplasia and anal dysplasia. Depending on your individual case, your doctor may evaluate you with Pap or HPV tests, or perform high-resolution anoscopy and colposcopy of the cervix, vagina, or vulva. We also provide HPV treatment including abnormal or anogenital warts or precancers of the cervix, vagina, vulva, or anus. Our services include administering HPV vaccines to protect against the development of anogenital dysplasia and other related conditions.
Gender-Affirming Care and Hormone Management
Our team believes that you and only you get to decide how your identity is expressed. We are experts in helping people meet their goals using Gender Affirming Hormone Therapy (GAHT) as well as other modalities.
We provide culturally sensitive procedures including pelvic exams, pap smears, and prostate exams.
Gender-Affirming Surgeries
The Stanford LGBTQ+ Health Program offers a growing list of gender-affirming surgeries. Our goal is to comprehensively meet your needs and design care to maximize your joy and support a long-term, healthy lifestyle.
The collaborative and multidisciplinary team offers a growing list of gender-affirming surgeries for patients today:
- Chest reconstruction
- Chondrolaryngoplasty (tracheal shave)
- Fertility preservation
- Glottoplasty (pitch raising surgery)
- Hysterectomy (uterus removal)
- Masectomy (removal of breast(s))
- Orchiectomy (testicle or testes removal)
- Penile prosthesis prosthetic placement
- Reduction laryngoplasty (reduction of Adam’s apple)
- Salpingo-ophorectomy (ovaries or fallopian tube(s) removal)
- Thyroplasty
- Vaginectomy (vagina removal)
- Vasectomy
- Vulvoplasty
Ongoing Evaluation and Management
Our specialists are committed to your health and quality of life. We provide both short-term and long-term care for all conditions, both acute and chronic.
Partners
Pediatric and Adolescent Gender Clinic
Patient and Family Counseling
We provide counseling services for individuals, couples, and families.
Clinical Trials
Clinical trials are research studies that evaluate a new medical approach, device, drug, or other treatment. As a Stanford Health Care patient, you may have access to the latest, advanced clinical trials.
Open trials refer to studies that are currently recruiting participants or that may recruit participants in the near future. Closed trials are not currently enrolling, but similar studies may open in the future.
Research
Our clinic actively participates in the Pride Study, the first long-term national health study of LGBTQ+ people.
Your Care Team
In a comfortable, welcoming setting, our team provides complete care customized to your specific condition and needs.
Your Doctors
Primary Care Providers
Our doctors and advance practice nurses provide comprehensive primary care and specialize in full-spectrum LGBTQ+ Health.
View All {0} Primary Care Doctors »Obstetricians/Gynecologists
Gynecologists offer annual exams including pap tests and manage your reproductive health.
View All {0} Obstetrician And Gynecologist (OB-GYN)s »Behavioral Health Providers
Our psychiatrists and psychologists work with needs such as anxiety, bipolar affective disorder, depression, schizophrenia, and sleep disorders, as well as unique to members of LGBTQ+ communities.
View All {0} Psychiatrists »Endocrinologists and Fertility Specialist
Endocrinologists are doctors who treat conditions involving the endocrine system, including adrenal, thyroid, bone, pituitary, and metabolic disorders. Fertility specialists are dedicated to supporting LGBTQ+ family building.
View all 3 Endocrinologists and Fertility Specialist »Advanced Practice Providers (APPs)
Our skilled nurse practitioners specialize in diagnosing and treating our patients. They see patients independently and occasionally alongside a physician. APPs can give you a thorough exam, write prescriptions, and help to prevent or treat any issues. Our APPs meet weekly to discuss patient needs.
View All 2 Advanced Practice Providers »Extended Care Team
Stanford is an Academic Medical Center, which is a type of hospital setting where doctors teach the entire spectrum of medical education. Students range from beginning medical students to fully licensed and practicing doctors completing advanced subspecialty training. Stanford Medicine is a partnership between Stanford University School of Medicine and Stanford Health Care. Since Stanford is a teaching hospital, you can expect to meet many providers and providers in training:
- Attending physician: a doctor who supervises doctors in training or in medical school
- Fellow: a doctor doing postgraduate level work and specializing in care of patients with specific conditions
- Resident: a doctor who has graduated from medical school and is in training (also called “residency”) here at Stanford. A resident is also called an intern.
- Medical student: a student who is currently enrolled in medical school with the goal of becoming a doctor
Extended Care Team
Care coordinators provide you with information and assistance prior to and during your appointment.
- Medical Assistant - Medical assistants work with our team to help provide care. They may prepare you for an examination, assist your doctor, or take vitals before your appointment.
- Patient Care Coordinator - Our patient care coordinators help you with scheduling appointments and accessing your lab results. They will be your first line of contact before you see your provider and will guide you through your experience at the LGBTQ+ Program.
- Patient Access Representative - Patient access representatives can answer any questions you have about insurance coverage, will assist you with applying for insurance, and can refer you to a Stanford financial counselor.
Doctors at the LBTQ+ Program are very involved in research efforts to advance the understanding of the medical community. Research coordinators help screen candidates for possible participation in clinical research trials.
Support Services
We offer a vast array of support services to help you to feel your best throughout your care, from diagnosis through treatment and recovery. Support service resources include:
We welcome you and make accessing care from the Stanford Health Care LGBTQ+ Program easy and convenient.
Frequently Asked Questions
We participate in a wide range of insurance plans. View the list of insurance plans accepted by Stanford Health Care »
Have insurance or pre-authorization questions? The Patient Financial Clearance team is available Monday – Friday, 8 a.m. – 5 p.m., to answer your questions. Please call 650-724-4445 or 1-877-291-7335 (toll free).
At Stanford, we take care of the details so that you can focus on your health and wellness. Our specialists work as a team with nurses, advanced practice providers, registered dietitians, psychologists, social workers, and imaging technologists to coordinate every aspect of your care.
The LGBTQ+ Program provides primary care, so you will not need a referral for that service. Depending on your insurance, you may need a referral for the specialty care we provide. Please call 650-498-9000 to schedule an appointment or start the referral process, if needed.
Yes, Stanford Health Care offers financial assistance for patients who are uninsured or underinsured. Meet with one of our financial counselors to find the best approach to paying for your health care. Financial counselors are available Monday through Friday from 7:00 a.m. – 6:00 p.m. Learn more about financial assistance services »
Our care team guides you every step of the way, including:
- What to expect and what to bring on the day of your appointment
- Maps, directions, parking, public transit options, and contact information
- Suggested questions to ask your doctor
For your first appointment, you should plan to bring any related test results and your medical history to share with your doctor. Our clinic receptionists will confirm the information you should bring with you prior to your first appointment.
You will also need to have the following information with you when you check in:
- Insurance card
- A form of payment for any co-pays or deductibles
- One form of photo ID:
- Valid state-issued driver’s license
- Valid state-issued ID card
- Valid passport
- Valid U.S. Military ID card
- Valid U.S. Permanent Resident Card
The LGBTQ+ Program is located at the following address. Self-parking options are available.
LGBTQ+ Program
960 N. San Antonio Road
Suite 101
Los Altos, CA 94022
Phone: 650-498-9000
Please print, fill out, and return the Medical Record Release Form to your new patient coordinator. The medical release form is an authorization form for external facilities to release medical records to Stanford Health Care.
Always feel free to bring someone with you to your appointments. A family member or friend can help ask questions, remember the information your care team gives you, and provide support.
Write down your questions before your appointment and rank them in order of importance, beginning with the most important ones. If there isn’t enough time to have all your questions answered during your appointment, ask your doctor who you can speak with to get your other questions answered.
You have multiple options when it comes to paying your bill.
- Online:
- You can pay your bill in MyHealth or the MyHealth mobile app, our secure health information tool for patients
- You can also pay as a guest without creating a login.
- By mail:
- Stanford Health Care Hospital Payment Processing P.O. Box 740715, Los Angeles, CA 90074-0715
- By calling a Customer Service Representative at 1-800-549-3720, Monday – Friday, 8 a.m. – 5 p.m.
For more information about billing, visit our Billing page.
Patient billing services at Stanford Health Care are provided by the billing office. To inquire about a bill that you received, please contact customer service:
Stanford Hospital Billing
Monday – Friday, 8 a.m. – 5 p.m.
1-800-549-3720
At Stanford, we take care of the details so that you can focus on your health and wellness. Our specialists work as a team with nurses, advanced practice providers, registered dietitians, psychologists, social workers, and imaging technologists to coordinate every aspect of your care.
Please call our clinic receptionists at 650-498-9000. They are available Monday through Friday, 8:30 a.m. to 5:30 p.m. to help you reschedule or cancel your appointment.
Many of our programs are available to international patients.
Our International Medicine Services team can help you find the right doctor, estimate medical costs, book travel, and get you information about Stanford programs and services.
Please call +1 650-723-8561 or email IMS@stanfordhealthcare.org to get started.
For Referring Physicians
PHYSICIAN HELPLINE
Fax: 650-320-9443
Monday–Friday, 8 a.m.–5 p.m.
Stanford Health Care provides comprehensive services to refer and track patients, as well as the latest information and news for physicians and office staff. For help with all referral needs and questions, visit Referral Information.
You may also submit a web referral or complete a referral form and fax it to 650-320-9443 or email the Referral Center at ReferralCenter@stanfordhealthcare.org.
New to the clinic? Schedule your first appointment online.
Online AppointmentReturning Patient
Returning Patient Scheduling Tip
After signing in, navigate to the Appointments tab. Once there, select "LGBTQ" from the list of specialties.
To request an appointment with a doctor, call 650-724-8844 and ask for the "LGBTQ+ Health Program."
LGBTQ+ Health Program