LGBTQ+ Health Program

960 N. San Antonio Road
Suite 101
Los Altos, CA 94022
Phone: 650-498-9000

Getting Here »

What We Offer You for LGBTQ+ Care

My doctor’s attentiveness and respect to my needs as an LGBTQ person deserve much praise.

Care and Services



Your Care Team

In a comfortable, welcoming setting, our team provides complete care customized to your specific condition and needs. 

We welcome you and make accessing care from the Stanford Health Care LGBTQ+ Program easy and convenient.

Frequently Asked Questions

Considering Stanford
What insurance plans does Stanford Health Care accept?
What service amenities are available to me?
Do I need a doctor referral to be seen at the LGBTQ+ Program

The LGBTQ+ Program provides primary care, so you will not need a referral for that service.  Depending on your insurance, you may need a referral for the specialty care we provide.  Please call 650-498-9000 to schedule an appointment or start the referral process, if needed.

Is financial assistance available?
First Appointment
What can I expect on my first appointment?
What should I bring to my first appointment?
I need directions to the clinic. Where do I park?
How do I send my medical record to SHC?
Can my family member or friend attend my appointment?
What is the best way to get all my questions answered during my appointment?
Current Patients
How do I pay my bill?

You have multiple options when it comes to paying your bill.

  • Online:
    • You can pay your bill in MyHealth or the MyHealth mobile app, our secure health information tool for patients
    • You can also pay as a guest without creating a login.
  • By mail:  
    • Stanford Health Care Hospital Payment Processing P.O. Box 740715, Los Angeles, CA 90074-0715
  • By calling a Customer Service Representative at 1-800-549-3720, Monday – Friday, 8 a.m. – 5 p.m.

For more information about billing, visit our Billing page. 

Patient billing services at Stanford Health Care are provided by the billing office. To inquire about a bill that you received, please contact customer service: 

Stanford Hospital Billing
Monday – Friday, 8 a.m. – 5 p.m.

What service amenities are available to me?
How do I cancel or reschedule my appointment?

Please call our clinic receptionists at 650-498-9000. They are available Monday through Friday, 8:30 a.m. to 5:30 p.m. to help you reschedule or cancel your appointment. 

International Patients
I live overseas. How do I access Stanford care?

Please call +1 650-723-8561 or email to get started.

For Referring Physicians