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Ambulatory Surgery Center Financial Assistance

Q: SHC-VC Financial Assistance Plain Language Summary

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Q: SHC-VC Uninsured Patient Discount Program Policy

English Spanish Russian Vietnamese Chinese Tagalog

Q: SHC-VC Debt Collection Policy

English Spanish Russian Vietnamese Chinese Tagalog

Q: SHC-VC Financial Assistance Program Policy and Participating Providers

English Spanish Russian Vietnamese Chinese Tagalog Participating Providers (PDF) Non-Participating Providers (PDF)

Q: SHC-VC Financial Counseling Brochure

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Tri-Valley – Ambulatory Surgery Center has a variety of financial assistance options available to our patients who are uninsured or underinsured. We will assist you in determining if you qualify for financial assistance or if there are programs available that may help pay for your medical services.

If you are not able to pay your bill, please read this important information on the options available to you.

Apply for Financial Assistance

Access our financial assistance application in your preferred language.

Financial Assistance Applications Available in Your Preferred Language

Apply for Financial Assistance Online

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Financial Assistance Policies and Resources

The following is a list of the financial assistance programs provided by our hospital:

SHC-VC Financial Assistance Plain Language Summary

SHC-VC Financial Assistance Program Policy and Participating Providers

SHC-VC Debt Collection Policy

SHC-VC Uninsured Patient Discount Program Policy

SHC-VC Financial Counseling Brochure

Additional information and/or a statement of charges for services rendered by the hospital may be obtained by calling customer service at 1-800-549-3720.

Financial Counseling

Financial Counseling is available to help you navigate the financial component of getting care at Tri-Valley - Ambulatory Surgery Center. As part of the Patient Access Services team, financial counselors are dedicated to serving as a resource to you and your family, including by:

Explaining your insurance coverage and benefits
Estimating your financial responsibility for services not covered by insurance
Identifying possible ways for you to pay for your care if you do not have adequate funds or health insurance
Helping you identify and obtain coverage for government programs, where available
Addressing questions or concerns regarding your insurance coverage and financial assistance

Reach a financial counselor at 925-534-6457 from Monday – Friday, 8:00 a.m. – 4:30 p.m. Financial counselors strive to make the financial concerns surrounding your care as stress free as possible, so you can focus on what is most important—your health.

Learn more »