the doctor seem to be in a rush. I wasn't able to let him know all my concerns I had he was in a hurry. I live 4 hours away so I was expecting at list a 10 minute visit with doctor
Dr. Chang is very professional and personable. He carefully listened to our questions and responses and followed with very good and pertinent information.
with such a huge patient load and daily life or death issues I would not expect such exceptional service from staff.. if they are stressed so would never know. always a pleasant surprise...
Exceptional bedside manner from Dr. Chang.
Dr. Steve Chang's office has always been a very positive experience from beginning to end. Lots of confidence in him too.
Very informative, excellent as far as medical understanding for myself.
Dr. Chang and his staff were thorough, understanding, compassionate especially considering the circumstance of my situation. Highly recommend them at this point
Very professional, and they're very nice..
All of my care providers are very friendly, knowledgeable, and nice; such as Dr. Hancock. Dr. Chang, Dr. Wang, Dr. Huy Do, Dr. Heestand, and their PA, RN...
Dr. Chang is a pro. Easy to be with, competent, good communicator. First class.
I'm very thankful to have Dr. Chang as my physician. I truly could not ask for anyone better. I have total confidence in him.
I was able to finally get a better feel for exactly what the risk/benefits were for my procedure specific to Dr Chang's success record and my patient suitability for the procedure. This was great and very much appreciated. The big downside is that if I had had that information earlier; I would have not felt the need to reschedule the surgery. The info I had from Dr Chang when first seen was more "generic" about typical stats, which was more concerning. I was processing and understanding the new specific information for me at the same time as trying to make major decisions, which is actually pretty hard. Providing patient-specific information at the time of the first consult would have been very helpful and would have reduced worry significantly.
The information was clear and concise. I felt comfortable asking questions.
Excellent, recommending Dr. Steven Chang highly.
Dr. Chang is always caring and gets right to the point. I gave Dr. Chang a very good because he is an excellent surgeon.
Thank you for a very positive and encouraging visit. It really helped me psychologically to carry on with confidence.
My care provider is kind, caring, informative and takes the time to explain everything to me in terms I can easily understand. I have the best doctor in every regard!!!!!
Already have referred to friend.
(Many other doctors do not show images as it takes time.) Dr. Chang took enough time to check on the image of MRI during the consultation and suggested to me to take PET scan to find out my condition farther, and refer me to Dr. Hancock, radiation oncologist. Both of them took care of my problem so promptly and I believe these doctors are the "best of the best" at Stanford. We are very grateful.
I assume this all refers to Dr. Chang. He's an outstanding doctor and care provider. My concerns were with the team administering the MRI. I hope this survey addresses that.
Before this appointment, I was seeing another neurologist but I still didn't understand what Chiari malformation was. Dr. Chang explained it well enough for me to actually understand and visualize it. Now whenever family and friends ask me what Chiari malformation is, I can finally explain it -
I feel that Drs. Chang and Soltep and staff show knowledge of my problem and concern for my total well being. I feel safe in their care. They listen to me and follow up as promised.
Very good experience for the last 10 yrs.
Staying in communication has been very easy. Especially with this Stanford health care portal.
Dr. Steven Chang did my brain surgery 12 yrs ago and I have to come every year after I've had an MRI to make sure the tumor hasn't come back because the pathology was genetic. Dr. Chang is always polite and precise.
A very professional team.
Dr. Chang and Dr. Soltys fixed me up! Thank you!
Dr. Chang was very accommodating and adjusted his time to meet with us even though our appointment with him was one and one-half hours late due to the lateness of the MRI. We know that he is very busy and appreciated him seeing us as soon as possible so we could leave for our long drive home.
I had scheduled an appt. w/Stanford and UCSF; the outcome with Dr. Change convinced me he was the surgeon I wanted so I cancelled my UCSF appt.
Dr. Chang is an experience and good doctor.
Very positive experience. Very informative and yr. over yr. comparisons where given. I felt dr. was very attentive.
Very positive experience. Expert staff and an expert doctor.
I think Dr. Chang is wonderful. He treats me like I am his only patient that day!
The nurse was very thorough in her explanations regarding follow-up care. The handouts she gave me were thorough. I was well informed in every way. I had total confidence in the care provider.
Every question was answered with care & compassion & with professional care.
Dr. Chang is awesome (brilliant high be a better description) and people that smart communicate a bit differently - but left me with no un-answered or understood questions. It's hard to describe my satisfaction and feeling of being cared for by a really great and generally superior capable staff.
Excellent, kind and considerate care.
Dr. Chang and his surgical team exceeded all my expectations at every level. They were patient, caring and informative. Most importantly, due to their excellent surgical skills - I have my life back.
Dr. Chang is trustworthy. I always appreciate his _____ & honesty. I listen carefully to whole he says, including as we make decisions. I trust him. And I'm glad to see him smiling more!
Due to severity and unpredictable aspects to my mothers complications it was sometimes difficult to get a thorough understanding in one sitting. Staff was flexible to speak to me whenever I had questions.
If I have a question they always help me and answer my questions -
Absolutely awesome feelings of the whole group!
Dr. Chang obviously knows his job. Made me feel very confident in my care.
Very professional care providers & staff.
We have moved from UCSF to Stanford to address my husband's ongoing pressure - Dr. Chang made us feel heard, seen, cared about, in good hands, and left us feeling like we not only have viable options, but a doctor who is interested in helping us. We are so thankful.
It was a great experience.
Dr. Chang has been outstanding. Besides his vast experience and professionalism, he is supportive, encouraging, optimistic at every step of the way. Even questions I send via MyHealth between visits are answered immediately.
Dr. Chang has been accessible & responsive re: OUr medical questions. We are very appreciative & feel that he has been awesome and we are blessed by his care.
Very thorough and informative follow-up visit. Explanation of the MRI and follow up treatment explained.
My visit was life changing for me - I can't be more thankful.
Dr. Chang is a first rate Doctor. I'm very blessed to be a patient of his.
Dr. Chang validated me & made me feel very secure. He's an excellent Doctor!
Good report from Roger's doctor.
Dr. Chang & his staff are amazing and always available to answer questions.
Very knowledgeable & personable. Willing to have me include my husband in consult via speaker phone.
Good experience with Dr. Chang, he explained the MRI findings and showed me on a computer screen both pre - and post-treatment MRI.
Generous time spent and great personalized explanations and relationship
Always seemed like he was in a hurry.
The attention was excellent.
I am impressed with the amount of information they need to know in order to help each patient with their needs. I applaud them!
Dr. Chang is very thoughtful & remembers my on going concerns. He provides the best care I could ever hope for. Thank you!
Very personal! Very nice.
Dr. Chang & Dr. Swift ONLY praise! A+ team medically & friendliness.
Dr. Change was wonderful. He however, did not inform me, nor his staff, of what is required or my limitations post-operatively - however they moved mountains on that Friday afternoon to get me ready for surgery on Monday! Fantastic!
My overall opinion is the doctor is seeing too many patients???
I've always had a lot of confidence in Dr. Chang.
The dr. has a lot of knowledge & experience in what he is doing.
My provider was professional and courteous in every way. I feel very secure in the care I received.
Dr. Chang is a brilliant dr. - no doubt. However, I was far more impressed by Dr. Saltys - he would receive "very good" on everything. Outstanding presence. Dr. Chang.
I cannot say enough good thing about Dr. Chang, Dr. Hancock and staff. Great experience.
Dr. Chang has PERSONALLY answered emails - something NO other doctor has done in my life!!
I have already referred Dr. Chang to other patients - He's a GREAT doctor -
Dr. Chang is extremely knowledgeable about my condition and explains things in lay person's terms. HE'S POPULAR because he is good!!
Dr. Chang removed a tumor on my optic nerve & I have always had excellent care by him.
Doctor acted like we were wasting his time. Knew nothing about my illness.